On 05.10.2024, from 04:30 to 04:36, our application experienced an outage due to a scheduled database maintenance operation by our cloud provider. During this maintenance window, database connections were temporarily unavailable, which caused the application to be inaccessible for a brief period.
Impact:
- All users were unable to access the application during the downtime. - No data loss occurred, and full service was restored once the maintenance was completed.
We apologize for any inconvenience caused and appreciate your understanding. If you have any further questions, please don't hesitate to reach out to our support team.