All Systems Operational

About This Site

We continuously monitor the status of northpass.com and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Northpass and do not see a notice posted, please email support@northpass.com.

Uptime over the past 90 days. View historical uptime.
Northpass App - AWS ? Operational
90 days ago
100.0 % uptime
Today
Northpass App - Azure Operational
90 days ago
100.0 % uptime
Today
Communications Operational
SendGrid SMTP Operational
SendGrid Event Webhook Operational
SendGrid API Operational
Video Operational
Wistia Uploads Operational
Wistia App Operational
Wistia Encoding Operational
Wistia Embeds Operational
Wistia Stats Operational
Shopify API & Mobile Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 19, 2025

No incidents reported today.

Jan 18, 2025
AWS - Backend Data Store Maintenance: Saturday, 18th January 2025
Completed - The scheduled maintenance has been completed.
Jan 18, 09:17 EST
Verifying - Verification is currently underway for the maintenance items.
Jan 18, 08:53 EST
Update - We are extending the scheduled maintenance due to an extended backup procedure on our cloud provider's end. We apologize for the inconvenience and are working to restore full service as soon as possible. Thank you for your patience.
Jan 18, 05:51 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 03:00 EST
Scheduled - The Gainsight Customer Education platform has planned a scheduled maintenance for Backend Data Stores. During this maintenance window, users will not be able to use the application. Soon after the maintenance, all functionality will return to normal.
Jan 10, 09:20 EST
Jan 17, 2025

No incidents reported.

Jan 16, 2025
Course Viewer issue
Resolved - This incident has been resolved.
Jan 16, 11:01 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 16, 10:37 EST
Identified - The issue has been identified and a fix is being implemented.
Jan 16, 10:12 EST
Investigating - We are currently investigating issue with Course Viewer that is preventing learners from using parts of the course viewer
Jan 16, 10:10 EST
Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

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