All Systems Operational

About This Site

We continuously monitor the status of northpass.com and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Northpass and do not see a notice posted, please email support@northpass.com.

Northpass App - AWS ? Operational
90 days ago
99.99 % uptime
Today
Northpass App - Azure Operational
90 days ago
100.0 % uptime
Today
Communications Operational
SendGrid SMTP Operational
SendGrid Event Webhook Operational
SendGrid API Operational
Video Operational
Wistia Uploads Operational
Wistia App Operational
Wistia Encoding Operational
Wistia Embeds Operational
Wistia Stats Operational
Shopify API & Mobile Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 22, 2024

No incidents reported today.

Jun 21, 2024

No incidents reported.

Jun 20, 2024

No incidents reported.

Jun 19, 2024

No incidents reported.

Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024
Completed - Dear Users,

We are pleased to inform you that the application is now fully operational. All services are back online and functioning as expected.

Thank you for your patience and understanding during the maintenance period.

Jun 15, 04:20 EDT
Update - We are pleased to inform you that the database update has been successfully completed. We are now in the process of bringing the application back online.

We anticipate that the application will be fully operational shortly. We appreciate your patience and understanding during this extended maintenance period.

Jun 15, 04:12 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 04:03 EDT
Scheduled - Dear Users,

We would like to inform you that the ongoing maintenance for one of our databases is taking longer than anticipated as a result, we will need to extend the maintenance window by an additional hour.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to ensure the stability and performance of our services.

Jun 15, 04:02 EDT
Completed - The scheduled maintenance has been completed.
Jun 15, 04:20 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 03:00 EDT
Scheduled - The Gainsight Customer Education platform will be inaccessible during a scheduled maintenance on Saturday, June 15th from 3 AM - 4 AM EDT. Please plan accordingly.
Jun 10, 04:45 EDT
Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.