Media Library and Quiz Management Pages Aren't Loading

Incident Report for Northpass

Resolved

This incident has been resolved.
Posted Feb 23, 2024 - 10:08 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 23, 2024 - 09:44 EST

Update

We are continuing to work on a fix for this issue.
Posted Feb 23, 2024 - 09:18 EST

Identified

We are aware of an issue with the media library and quiz management pages not loading. Learners can still access all media, and quizzes are working as intended. However, you will not be able to access these pages in the meantime.

The issue has been identified, and a fix is being rolled out shortly.
Posted Feb 23, 2024 - 09:17 EST
This incident affected: Northpass App - AWS and Northpass App - Azure.