Issues Processing Events

Incident Report for Northpass

Resolved

This incident has been resolved.
Posted Feb 09, 2024 - 10:16 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 09, 2024 - 10:02 EST

Identified

We are currently experiencing an issue that is causing events to be delayed. Learners are still able to access the application and take courses. Subsequent actions such as webhooks and communications will be impacted. We know what the problem is and are working on a solution. All events will be processed once this has been resolved.
Posted Feb 09, 2024 - 09:12 EST
This incident affected: Northpass App - AWS.