AWS - Backend Data Store Maintenance: Saturday, 26th July 2025

Scheduled Maintenance Report for Northpass

Completed

We’re happy to report that the scheduled maintenance on our Data Store has now finished. All systems are back to normal and fully operational.

Thank you for your patience and understanding during the extended maintenance window. We apologize for any inconvenience the additional downtime may have caused.
Posted Jul 26, 2025 - 07:11 EDT

Verifying

Verification is currently underway for the maintenance items.
Posted Jul 26, 2025 - 07:06 EDT

Update

We are currently performing scheduled maintenance on our Data Store. Due to an unexpected increase in backup duration, we need to extend our maintenance window. Our team is actively working to complete the backup and restore full service as soon as possible. We apologize for the inconvenience and appreciate your patience. If you have any questions, please reach out to our support team.
Posted Jul 26, 2025 - 03:36 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 26, 2025 - 01:00 EDT

Scheduled

The Gainsight Customer Education platform has planned a scheduled maintenance for Backend Data Stores. During this maintenance window, users will not be able to use the application. Soon after the maintenance, all functionality will return to normal.
Posted Jul 09, 2025 - 03:46 EDT
This scheduled maintenance affected: Northpass App - AWS.