Learner Login Issues
Incident Report for Northpass
This incident has been resolved.
Posted Mar 15, 2023 - 14:14 EDT
We have cleared the backlog of events and see improvements across all areas of the application. We will be monitoring to ensure everything is stable.
Posted Mar 15, 2023 - 12:34 EDT
The team has made progress and sees improvements, but there are still some impacted areas. We appreciate your patience and apologize for this issue.
Posted Mar 15, 2023 - 11:46 EDT
We have identified the issue. The team is working on a resolution. More updates to follow.
Posted Mar 15, 2023 - 10:07 EDT
We are investigating why some learners are having issues logging into their academies.
Posted Mar 15, 2023 - 09:55 EDT
This incident affected: Northpass App - AWS.