Application Outage

Incident Report for Northpass

Resolved

This incident has been resolved.

Posted Jul 01, 2024 - 09:44 EDT

Update

We are continuing to monitor for any further issues.

Posted Jul 01, 2024 - 09:37 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 01, 2024 - 09:37 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 01, 2024 - 09:31 EDT

Investigating

We are experience a very high error rate in our AWS environment, and the application is returning errors. We are investigating.

Posted Jul 01, 2024 - 09:27 EDT

This incident affected: Northpass App - AWS.