Northpass Status

All Systems Operational

About This Site

We continuously monitor the status of northpass.com and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Northpass and do not see a notice posted, please email support@northpass.com.

Uptime over the past 90 days. View historical uptime.

Northpass App - AWS Operational

90 days ago

100.0 % uptime

Today

Northpass App - Azure Operational

90 days ago

99.99 % uptime

Today

Communications Operational

SendGrid SMTP Operational

SendGrid Event Webhook Operational

SendGrid API Operational

Video Operational

Wistia Uploads Operational

Wistia App Operational

Wistia Encoding Operational

Wistia Embeds Operational

Wistia Stats Operational

Shopify API & Mobile Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 6, 2024

No incidents reported today.

Nov 5, 2024

No incidents reported.

Nov 4, 2024

No incidents reported.

Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024

No incidents reported.

Oct 31, 2024

No incidents reported.

Oct 30, 2024

No incidents reported.

Oct 29, 2024

No incidents reported.

Oct 28, 2024

Resolved - Time Detected: 09:30
Status: Resolved
Time Resolved: 10:45

Summary:
The login issues affecting customers using Single Sign-On (SSO) have been resolved. The issue was traced to an abnormal behaviour in a firewall rule following a recent component update.

Resolution Steps:
The engineering team identified the cause and reverted the changes to the component update, we will continue monitoring to ensure stable access for all customers.

Thank you for your patience and understanding.
Oct 28, 09:30 EDT

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

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