Monitoring - Salesforce has approved the managed packages for Northpass CE. Customers can now begin reconnecting to Salesforce. Additional guidance will be shared as needed.
Dec 26, 2025 - 20:41 EST
Dec 26, 2025 - 20:41 EST
Update - We continue to work closely with Salesforce to restore the Northpass-Salesforce integration. Currently, the integration remains offline, and we do not recommend attempting to reconnect the integration at this time.
Dec 17, 2025 - 10:14 EST
Dec 17, 2025 - 10:14 EST
Update - The Salesforce and Gainsight incident remains ongoing. Rest assured our teams are working around the clock to resolve the issue and restore functionality as quickly and safely as possible.
In the meantime, we are preparing a workaround and steps to re-enable services.
For the latest updates and FAQs, please visit the main status page: https://status.gainsight.com/incidents/gvng0kly8vwf
Dec 02, 2025 - 12:45 EST
In the meantime, we are preparing a workaround and steps to re-enable services.
For the latest updates and FAQs, please visit the main status page: https://status.gainsight.com/incidents/gvng0kly8vwf
Dec 02, 2025 - 12:45 EST
Update - The Salesforce and Gainsight incident remains ongoing. Our teams are actively working to resolve the issue and restore functionality as quickly and safely as possible. For the latest updates and FAQs, please visit the main status page: https://status.gainsight.com/incidents/gvng0kly8vwf
Nov 28, 2025 - 21:20 EST
Nov 28, 2025 - 21:20 EST
Update - The Salesforce and Gainsight incident remains ongoing. Our teams are actively working to resolve the issue and restore functionality as quickly and safely as possible. For the latest updates and FAQs, please visit the main status page: https://status.gainsight.com/incidents/gvng0kly8vwf
Nov 22, 2025 - 14:59 EST
Nov 22, 2025 - 14:59 EST
Update - We are working with Salesforce to restore functionality as quickly as possible. However, our Native platform remains operational.
We will continue to share updates here as soon as we have them.
Nov 21, 2025 - 22:00 EST
We will continue to share updates here as soon as we have them.
Nov 21, 2025 - 22:00 EST
Update - We are working with Salesforce to restore functionality as quickly as possible. However, our Native platform remains operational.
We will continue to share updates here as soon as we have them.
Nov 21, 2025 - 13:58 EST
We will continue to share updates here as soon as we have them.
Nov 21, 2025 - 13:58 EST
Update - We are continuing to work to restore functionality as quickly as possible. We will share updates here as soon as we have more information.
Nov 21, 2025 - 10:26 EST
Nov 21, 2025 - 10:26 EST
Identified - We’ve identified the authentication issue that is preventing our Salesforce app from connecting. Our team is working to restore functionality as quickly as possible and no data loss is expected.
We will share updates here as soon as we have more information.
Nov 21, 2025 - 10:08 EST
We will share updates here as soon as we have more information.
Nov 21, 2025 - 10:08 EST
Investigating - We are investigating reports of Salesforce Connection failures and we will update here as soon as we have more details.
Nov 21, 2025 - 10:02 EST
Nov 21, 2025 - 10:02 EST
About This Site
We continuously monitor the status of northpass.com and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Northpass and do not see a notice posted, please email support@northpass.com.
Northpass App - AWS
Operational
Northpass App - Azure
Operational
Communications
Operational
SendGrid SMTP
Operational
SendGrid Event Webhook
Operational
SendGrid API
Operational
Video
Operational
Wistia Uploads
Operational
Wistia App
Operational
Wistia Encoding
Operational
Wistia Embeds
Operational
Wistia Stats
Operational
Shopify API & Mobile
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.