All Systems Operational

About This Site

We continuously monitor the status of northpass.com and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Northpass and do not see a notice posted, please email support@northpass.com.

Uptime over the past 90 days. View historical uptime.
Northpass App - AWS ? Operational
90 days ago
99.98 % uptime
Today
Northpass App - Azure Operational
90 days ago
99.98 % uptime
Today
Communications Operational
SendGrid SMTP Operational
SendGrid Event Webhook Operational
SendGrid API Operational
Video Operational
Wistia Uploads Operational
Wistia App Operational
Wistia Encoding Operational
Wistia Embeds Operational
Wistia Stats Operational
Shopify API & Mobile Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 15, 2024

No incidents reported today.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024
Northpass App - Azure: Application outage due to database maintenance
Resolved - Incident Duration:

04:30 - 04:36 (6 minutes)

Incident Description:

On 05.10.2024, from 04:30 to 04:36, our application experienced an outage due to a scheduled database maintenance operation by our cloud provider. During this maintenance window, database connections were temporarily unavailable, which caused the application to be inaccessible for a brief period.

Impact:

- All users were unable to access the application during the downtime.
- No data loss occurred, and full service was restored once the maintenance was completed.

We apologize for any inconvenience caused and appreciate your understanding. If you have any further questions, please don't hesitate to reach out to our support team.
Oct 5, 04:30 EDT
Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

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